CASE STUDY
Individual HR Reflection.
Jane, an HR Consultant and a member of an HR Network to which I belong, asked to talk through a challenge she was facing.
The Challenge:
Jane was frustrated by what she described as the bullying approach of the owner of one of her clients, who was looking to remove the recently appointed CEO. She was also concerned about losing her client.
The Process:
We arranged a virtual meeting which Jane describes as ‘exploratory, non-prescriptive and led by questions rather than answers’.
During our discussion, Jane understood the extent to which her current feelings were triggered by something similar that had happened in the past. She explored the role that she wanted to play as a consultant and recognised how she could move forward, in a calm and commercial manner, rather than a reactive and resigned one.
Jane rehearsed what she wanted to do next.
The Outcome:
Jane shared that she returned to the client with new clarity. She flagged her professional concerns directly and without the emotional static that had previously clouded her thinking.
She was engaged, honest with her client, even when that honesty was uncomfortable, and professional.